No. We are here for New Zealand and at this stage, only freight to metro areas in the North Island of New Zealand.

It depends on where you are. Orders processed here will take 2-10 business days to arrive. Delivery details will be provided in your confirmation email.

Thats a good question. We use Efficient Movers and Storage. These guys are furniture & mattress specialists with freight office locations in Napier, Palmerston North, Auckland and Wellington.

We try and keep this pretty simple.

$60 Napier & Hastings
$150 Central Hawkes Bay
$180 North Island Metro (NOT Rural)

Heck yes! Pick up anytime between 10am and 4pm Monday to Friday. Please note we are closed on the weekends.

Nope, generally couches and beds dont fit! Our goods are delivered by freight directly to your door - they may even place in the room of your choice!

Sadly, no, we currently do not offer an overnight delivery (although we sometimes, all the stars align and your 2 to 5 day delivery time is overnight!)

If an item arrives and the packaging or the item itself is clearly and significantly damaged/faulty, you should take photos or video showing the damage/fault and contact us immediately.

If you notice that an item is damaged/faulty after it has been delivered to you, please take photos or video clearly showing the damage/fault and contact us as soon as possible, ideally within 3 business days of receiving your delivery.

The type of remedy we offer will depend upon the circumstances. We will work collaboratively with you to find an outcome that you're happy with. For example we may arrange to:

• Suggest a self repair
• Arrange a repair by a local tradesperson in your area
• Offer a partial or full store credit voucher or refund
• Replace the product (subject to availability)
• Arrange for the product to be returned to us or our supplier

Very occasionally we stuff things up. The boss hates it, but it can happen. If you have received an incorrect item, let us know as soon as you can, ideally within 3 business days of receiving your delivery. we will offer to send you the correct item and they will pick and return the incorrect one at no cost to you.

Very occasionally we may accidentally miss an item in your delivery. If this occurs let us know as soon as you can, ideally within 3 business days of receiving your delivery. We will offer to send you the missing item at no cost to you.

If you wish to add an item to your existing order, please notify us as soon as possible. Please keep in mind any extra items may incur and increase in delivery charges which will need to be paid before your order can be delivered. Once your order has reached dispatch stage it is too late for us to make any adjustments

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

You will be responsible for all shipping charges to facilitate a change of mind return. The initial shipping charge is non-refundable and you will also be charged the shipping costs to return the item back to our warehouse. Please note we do not offer refunds for change of mind returns.

In store purchase can be paid via Visa, Mastercard, EFTPOS, Cash, Lay-buy, GEM Card, and After Pay

Online Payment are AMEX, Apple Pay, Google Pay, Master Card, Visa, Pay Pal, O Pay, and UnionPay

Yes, however in store only.

No. Payment methods available include Visa, MasterCard, Afterpay, GEM, EFTPOS and Cash.